Returns & Exchanges
At Plow & Hearth, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 90 days for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal or use the pre-printed return form included in your original shipping package to begin the process.
Pack Your Items
Carefully place the items in their original packaging, ensuring all parts and documentation are included to qualify for a full refund.
Attach Shipping Label
Print your prepaid return shipping label from our portal and securely affix it to the outside of your package, covering any previous labels.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your return is processed at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing